Thank you for the fast response on (1) moving the couch in front of the dumpster and (2) for having the hall carpets cleaned. The building smells much better and I hope that also helps with it be safer. I brag often to friends on the amazing response times from maintenance and the office. I greatly appreciate feeling more than "just another number!"

DO NOT rent from this company unless you want a dog on your bed and furniture 'sniffing' for bedbugs or you want roaches in your apartment. Your experience will be terrible and you won't even get your deposit back. F&W is not even worth one star.

Maintenance tells you everything you need to know about how much a property owner cares about their property and about their business relationships with their tenants. I've rented the same apartment from F&W since 2017. Prompt, correct and professional-- that describes their maintenance calls. I've never waited more than three days from request to completion. And quite often it's same day service. I've never seen any broken glass around any of the cars. What's phenomenal is the proof that they care about their property and that of their tenants: every three months with lots of helpful notice, they bring through a highly trained bedbug dog. Their property doesn't have that problem and neither does our furniture etc. MUCH APPRECIATED!!!